TERMS OF USE

GENERAL INFORMATION :

General :

Sweetmarrakesh.com has adopted these terms in order to inform you of its use with respect to information collected from this website. Your use of this website constitutes your acceptance of these terms and your consent to the practices it describes. Sweet Marrakesh may periodically change these “terms of use” and should you review them often.

Personally Identifiable Information :

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number , email address or any information you submitted to sweetmarrakesh.com that identifies you individually.

Sweetmarrakesh.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want sweetmarrakesh.com to obtain any personally identifiable information about you, do not submit it.

You can visit and browse the Sweet Marrakesh website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below.Sweetmarrakesh.com may collect personally identifiable information about you from its website by methods such as the following:

Transactions and Activity :

If you conduct transactions through the Sweet Marrakesh website, Sweetmarrakesh.com collects information about the transactions you engage in while on the website and your other activity on the site. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

Email and other voluntary communications :

You may also choose to communicate with Sweetmarrakesh.com through email, via our website, by telephone or though other means. We collect the information in these communications, and such information may be personally identifiable.

Information Use :

Sweetmarrakesh.com may use the personally identifiable information collected through its website primarily for such purposes as:

• processing, servicing or enforcing transactions and sending related communications;
• providing services and support to users;
• improving the website, including tailoring it to users' preferences;
• providing users with product or service updates, promotional notices and offers;
• responding to your questions inquiries, comments and instructions;
• maintaining the security and integrity of its systems.

Sweetmarrakesh.com uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its website. Sweetmarrakesh.com may also use aggregated anonymous information to provide information about its website to advertisers, potential business partners and other unaffiliated entities. Again, this information is not personally identifiable.

Copyright and Trademark :

Sweet Marrakesh grants you a non-exclusive, non-transferable, limited license to view this website, and to download and/or print insignificant portions of materials retrieved from this website provided: (1) it is used only for informational, non-commercial purposes; and (2) you do not remove or obscure the copyright notice or other notices. Except for this grant, no part of this website may be reproduced, republished, copied, transmitted, or distributed in any form without our written consent. Please understand that the above grant does not include any linked website.

Unless otherwise noted on this website, all right, title and interest (including all copyrights, trademarks and other intellectual property rights) in this website belongs to Sweet Marrakesh , one of its affiliates, or to another party that has licensed their material to Sweet Marrakesh. The names, images, pictures, logos and icons identifying Sweet Marrakesh's products and services are proprietary marks of Sweet Marrakesh and/or its subsidiaries or affiliates. Except as expressly provided above, nothing on this website shall be construed as conferring any license or right under copyright, trademark or other intellectual property rights.

Through use of this website, you agree to indemnify and hold Sweet Marrakesh harmless for any and all unauthorized uses you may make of any material on this website. You acknowledge the unauthorized use of this website's contents could cause irreparable harm to Sweet Marrakesh and in the event of your unauthorized use, Sweet Marrakesh will be entitled to an injunction in addition to its other rights.

SHIPPING INFORMATION :

> Shipping method :

Our Shipping carriers are USPS, FedEx , and UPS. We kindly ask that you anticipate 3 to 5 business days for shipping into the US and 5 to 6 business days for shipping to Canada.

Orders shipped to Alaska, Hawaii, and the U.S. Virgin Islands may require 8-12 business days.

> Return

Sweetmarrakesh.com doesn’t accept any returns from customers orders. Since our products are 100% Organic, they cannot be re-used or re-sold after being opened and used. Argan Oil is a rare ingredient therefore Sweetmarrakesh.com will not do any returns or give any refunds after the product has been sent to its dear customers.

> Order Status :

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) M-Th and 11am EST Friday will not be processed until the next business day.

Please expect approximately the following amount of time for the processing and shipping of an order:

East Coast - 3 to 5 business days
Midwestern States - 3 to 5 business days
West Coast - 4 to 6 business days

You may request express shipping for an additional charge.

If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, email us at info@sweetmarrakesh.com and we would be happy to assist you.

-International Orders

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) M-Th and 11am EST Friday will not be processed until the next business day.

Please expect approximately the following amount of time for the processing and shipping of an order:

Central and South America – 6 to 10 business days
Europe – 6 to 10 business days
Asia – 6 to 10 business days
Middle East – 6 to 10 business days.
Africa – 6 to 10 business days.

There is no express shipping for International Orders. If you have questions about your order , email us at info@sweetmarrakesh.com and we would be happy to assist you .

> Ordering

- Sales tax

Kindly note that all orders made and shipped in the state of Florida will be subject to a sales tax of 7% in accordance with the tax code. All other states and international orders will not be subject to this tax.

- Payment Options

Sweet Marrakesh accepts American Express, MasterCard, and Visa. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order.

In the event your credit card is declined, Sweet Marrakesh will inform you of this event and request a new credit card number. Please provide SweetMarrakesh with your new credit card number within 5 days so we can fulfill your order without you having to resubmit your order.

As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via an e-mail message to Customer Service. Instead, we suggest that you call fax us at 786 999 8447 with your credit card.

- Shipping Confirmation

Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please email us at info@sweetmarrakesh.com.

PRODUCT INFORMATION :

- Commitment to Product Safety:

Sweet Marrakesh is committed to upholding the highest standards of safety for all the products it makes and sells. We adhere to the most rigorous standards for product safety so that our customers can purchase and use our products with complete confidence. We want you to know that:

• SweetMarrakesh is in full compliance with the FDA.
• Each and every ingredient used in our products is 100% organic and 100% natural.
• All our ingredients are grown and harvested in Morocco.
• Our products are certified Usda and Ecocert.

Although our products are 100 % organic you should always consult a physician regarding the applicability of any opinions or recommendations with respect to any symptoms or medical condition.

Sweetmarrakesh.com shall never be liable for any Allergic reactions when using Sweet Marrakesh products.

- Ingredients:

Ingredients are the single most important component of our products. Ingredients are not chosen on their esthetic merit . Only ingredients that are truly beneficial to the skin are selected. The Argan oil and Cactus oil are two noble ingredients.Their biochemical composition is unique and all the studies reached to the same and unanimous result: they are both miraculous products of nature with extraordinary virtues.
Our Essential oils are 100% natural and grown in the exceptional climate of the Moroccan earth . Rich in naturals ressources the Moroccan land gives our Essential oils a unique way to find remedes to help improve and cure imperfections naturally.

-Climate Control:

Products should not be exposed to extreme heat, cold, or temperature changes and should be kept out of direct sunlight. Products should be kept in a cool, dry place. Bathrooms are not usually ideal locations for product storage, because the temperature and humidity levels there change frequently.

 

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